Privacy Policy

TMOV Ventures LLC ("TMOV Ventures", "we", "us" or "our") respects your privacy. This policy explains what personal information we collect, why we collect it, who we share it with and what control you have over it. It applies to tmovventures.com and to the products and services we operate, together the "Services".

1Information we collect

We collect the following categories of information:

• Contact information you give us directly, such as your name, email address, telephone number, mailing address and the name of the organization you represent.
• Account information where you hold an account with one of our ventures, including credentials, settings and notification preferences.
• Communications data, including the content and metadata of messages, emails and calls between you and us, and records of your consent and opt-out choices.
• Transaction information where you purchase a service, including billing details processed by our payment providers. We do not store full payment card numbers.
• Technical and log data generated when you use the Services, such as IP address, browser and device type, pages requested and timestamps.

2How we use information

We use personal information to:

• provide, operate, maintain and secure the Services;
• send transactional communications you have asked for, including verification codes, account and service notices and support replies;
• respond to your inquiries and provide customer support;
• process payments and maintain financial records;
• detect, investigate and prevent fraud, abuse and security incidents;
• comply with legal obligations, including consent and do-not-call record-keeping required by telecommunications regulations;
• improve the Services through aggregated, de-identified analysis.

3Mobile information and SMS data

We do not sell, rent, or share mobile opt-in data or consent with third parties for marketing purposes.

When you provide a mobile number and consent to receive text messages, we record the number, the consent itself, and the time, source and wording of the consent, because telecommunications regulations require us to keep that record. We use the number only to send the messages described in our Terms of Service.

Mobile numbers and consent records are disclosed only to the licensed messaging providers that transmit messages on our behalf. Those providers act as our processors under contract, may use the data only to deliver our messages, and may not use it for their own purposes or resell it. No mobile information is shared with affiliates, data brokers, lead generators or advertisers.

You can withdraw consent at any time by replying STOP to any message or emailing legal@tmovventures.com. We retain a record of the opt-out after you withdraw consent, so that we can honor it.

4Call recordings

Calls with us may be monitored or recorded for quality assurance, training, security and record-keeping, and we give notice at the start of any recorded call. If you object, tell us at the start of the call and we will stop recording or move the conversation to another channel.

Recordings, transcripts and call metadata such as the numbers involved, time and duration are stored on access-controlled systems and are available only to personnel with a business need. We retain recordings for no longer than twenty-four months unless a longer period is required for a legal claim, an investigation or a regulatory obligation. We do not sell recordings, and we do not use them for marketing, advertising or automated profiling.

5Cookies and analytics

This website sets no cookies, runs no analytics or advertising scripts, and does not track you across sites. It is served as static files. Our routine server logs record IP addresses and request metadata for security and operational purposes.

Products operated by our ventures may use cookies where they are necessary for the product to function. Where they do, the venture discloses this in its own privacy notice.

6How we share information

We disclose personal information only in these circumstances:

• Service providers. Vendors that perform functions on our behalf, including communications providers such as Twilio, cloud hosting and infrastructure providers such as Cloudflare, payment processors and email providers. They are bound by contract to use the data only for the services they provide to us.
• Legal compliance. Where required by law, subpoena, court order or other lawful request, or where necessary to protect our rights, safety or property or that of others.
• Business transfers. In connection with a merger, acquisition, financing or sale of assets, subject to this policy continuing to apply to the transferred information.
• With your direction, where you ask us to share information.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

7Retention

We keep personal information only as long as needed for the purpose it was collected, or as required by law. Consent and opt-out records are kept for at least four years, as telecommunications regulations require. Financial records are kept as tax and accounting law requires. When information is no longer needed, we delete or de-identify it.

8Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls and least-privilege access to production systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9Your rights

Subject to your jurisdiction and to verification of your identity, you may request access to the personal information we hold about you, correction of inaccurate information, deletion of information, a portable copy, or that we restrict or stop certain processing. You may also withdraw consent to communications at any time. To make a request, email legal@tmovventures.com. We respond within the period required by applicable law, and we will not discriminate against you for exercising these rights.

9.1 United States residents

Residents of California and of other states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah and Texas, have the rights described above. Under the California Consumer Privacy Act as amended by the CPRA, you also have the right to know the categories of personal information collected, the purposes for collection and the categories of recipients, all of which are described in this policy. We do not sell personal information or share it for cross-context behavioral advertising, so no opt-out of sale or sharing is required. You may designate an authorized agent to make a request on your behalf.

9.2 Individuals in the European Economic Area and the United Kingdom

Where the GDPR or UK GDPR applies, our legal bases for processing are: performance of a contract with you; your consent, which you may withdraw at any time; compliance with a legal obligation; and our legitimate interests in operating and securing the Services, where those interests are not overridden by your rights. You have the rights of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with your supervisory authority. Where we transfer information to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses.

10Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it. If you believe a child has given us personal information, contact legal@tmovventures.com.

11International users

We operate in the United States and process and store information there. If you access the Services from outside the United States, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

12Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the current version. Material changes will be communicated through the Services or by email where we have your address.

13Contact

Questions about this policy, or requests regarding your personal information, can be sent to legal@tmovventures.com, or by mail to:

TMOV Ventures LLC
8735 Dunwoody Place #8079
Atlanta, GA 30350
USA